![]() Unpin arrival and deboarding the plane and getting luggage. Our rental car shows ******** airport for pickup. I booked a package for a flight to ***** and a car rental from the ******** airport in ***** for March 6-9th our plane was scheduled to land at 8:15pm and lanes T 8:30pm. I should not have to pay hundreds of more dollars for a rental that never stated this prior to payment ![]() I do not fee safe and am not going to rent a car from a company who is scamming everyone. I contacted the rental car company and they said there is nothing they can do and Priceline is the only one who can issue a refund. They hung up on me multiple times and just stated that it is non refundable and that's it. I contacted Priceline multiple times through phone call, chat, and email trying to cancel my reservation and get a refund. ![]() Again none of this was noted when I purchased the rental thorough Priceline. Last I would have to pay a $25-$200 fee if I use my credit card. They also told me that they do not inspect the cars and I would have to provide pictures of the car before and after showing any damage or I would be charged. I should not have to pay for a pass I am not using. I also have a toll pass and they stated I would be charge $25 a day even if I did not use theirs. I should not be required to pay for insurance if I have my own. This was not disclosed in the Priceline contract. I was told I had to buy their insurance even if I had prof of my own. I contacted ******* rent-a-car about these fees. It also was stating they would charge you extra fees for everything. I read the reviews and saw the pictures of the vehicles they were renting out. Out of 3,041 reviews it was a 1.1 out of 5. I looked up information on this car company and the reviews were awful. I purchased it and found out it was with ******* **** ** ****. It also did not state what car company it would be through. I read the details of the contact and it stated the $192.15 was final payment and no other fees will be added. This was a sale and states non refundable. On I purchased a car rental from out of the *** airport for 04/16/-04/21. Priceline refused to give resort information needed to complete our reservation appropriately. Priceline said they had sent the information to the resort by email and also called but the resort said that Priceline has still not given them any useful confirmation information in order to resolve. After calling Priceline customer service at a minimum of ten times and over five hours of discussion - including them hanging up on us several times. We were told by the resort to contact Priceline directly to get email confirmation of what we booked to be sent directly to the resort's reservation office. Due to the fact that Priceline sent them the reservation incorrectly for the family side and not the club side even though our receipt says we paid for the club. We paid extra through Priceline to get the club package with the extra access for 18 and above and when we arrived we were told they would not honor this even though we had a receipt. Booked a reservation through Priceline for a trip during the week of Maat the ******** ******** *** **** package for resort in ***** ****.
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